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Andrew Stephen is Assistant Professor of Business Administration & Katz Fellow in Marketing at the Joseph M. Katz Graduate School of Business at the University of Pittsburgh. He is also adjunct professor of marketing at Columbia Business School. He joined the University of Pittsburgh in July 2011 after two years on the faculty of INSEAD in France and Singapore. He earned a PhD in Marketing with Distinction and an MPhil in Marketing from Columbia University. 


Professor Stephen’s research mainly focuses on understanding the causes, types, and consequences of complex social interactions in marketplaces. Specifically, he studies what prompts these interactions, the types of interactions that can occur, and how they impact consumer behavior and marketing performance. His research program currently examines phenomena such as social media, social networks, word-of-mouth, social commerce, and mobile advertising. Of particular interest is how socially interactive marketing channels (e.g., social media platforms) operate alongside traditional channels, what motivates individuals to contribute to social media platforms, and what types of users are more effective at getting information to spread over social media platforms. Other research interests include affect-as-information in decision-making and future-prediction contexts, and micro-lending decision making. Andrew's research has appeared in leading scientific journals such as the Journal of Marketing Research, the Journal of Consumer Research, Psychological Science, the Journal of Service Research, and the Journal of Business Research. He has also appeared in Businessweek, the International Herald Tribune, the New York Times, The Economist, and the Wall Street Journal. His research has won numerous awards, including the Marketing Science Institute's Alden G. Clayton Award, a Google-WPP Marketing Research Award, and the American Marketing Association's John A. Howard Award. He also received an honorable mention for the DMEF’s Shankar-Spiegel Award, and was a finalist for the Journal of Marketing Research’s Paul E. Green Best Paper Award. Professor Stephen teaches digital marketing and social media marketing and communications to undergraduates, MBAs, and executives. He is a recognized expert on social media marketing and has experience working with companies such as American Express, Delta Air Lines, Dynamic Logic, Google, Kantar, Publicis, Sanofi Pasteur, WPP, and Y&R, as well as serving on the boards of a number of social media startups.

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